用户培训
公司为用户工程师、操作人员及维修人员设置了不同的课程，满足各种培训。公司从设备出厂验收前开始，邀请用户与公司的工程师一起工作，并通过设备服务和验收过程帮助用户的技术人员在实践中掌握调试和维护技术。设备到现场后，现场调试和安装工程师的一个重要任务就是免费现场培训，人员数量不限，随到随教。
现场服务
重庆工能公司的工程师在现场时提供安装指导、硬件检查、软件装载及运行调试，与施工、设计单位用户密切合作，及时处理与设备投入运行的各种问题，确保设备及时投入安全生产。
技术支持
重庆工能公司的技术人员承担系统升级、设备改造、维护与维修、技术咨询等任务。通过用户热线电话及远程诊断中心，为用户提供可靠的不间断的技术支持，及时解决技术问题。公司库存的备品备件随时满足用户的需求。
服务承诺
遵循有求必应的服务宗旨，24小时内响应用户的服务要求，48小时内赶到现场。对用户百分之百的热忱，售前售后百分之百的到客户现场，产品质量百分之百得令用户满意。
Technical support and customer service
User training
Company engineers for users, operators and maintenance personnel set a different course, meet a variety of training. Factory acceptance from the device before the company began to invite users to work together with engineers and equipment services and acceptance through the process of helping users master the technical staff in the practice of commissioning and maintenance of technology. Equipment to the scene, on-site commissioning and installation engineers, an important task is to free on-site training, staff limited the number of desks to teach.
Field Service
Chongqing workers based company that engineers at the scene to provide installation instructions, hardware checks, software loading and run debug, and construction, the user close Hezuo design units, timely processing and Shebei put into operation the various problems, ensure that the equipment dedicated to security Shengchan time.
Technical Support
Chongqing, the company's technical staff can work commitment system upgrades, equipment modification, maintenance and repair, technical consultation and other tasks. By the user and remote diagnostic center hotline to provide users with reliable and continuous technical support, timely resolution of technical problems. The company's spare parts inventory to meet the needs of users at any time.
Pledge
Follow the principle of service responsive within 24 hours to respond to the user's service requirements, arrived on the scene within 48 hours. The user 100% enthusiasm, pre-service 100% of the door, the product quality 100% have the satisfaction of users.